How to Use the CocoRio App as a Creative Nanny
Find information below on how to use the CocoRio app!
How to log in
Log in to the app with your usual username and password.
Password and Managing Notifications
To change your password, go to My profile in the toolbar scroll to bottom and press Change Password.
To manage notifications in the toolbar go to Notifications.
How to use the CocoRio App
How to clock in and out of jobs?
Go to My Jobs, select the job you’re about to start. Scroll down and press Clock In. Confirm the time slot and parent and add any additional information you may have and Submit.
Reporting a problem with a shift
Go to My Jobs, select the job in question. Scroll down and press the red button Report a Problem/Emergency Cancellation.
How to add bookings for recurring clients?
To add bookings with recurring clients go to My Jobs. Press the plus + sign (just like the website). Select your usual recurring client along with the booking date. Once this is done, press Create to submit the request. You can then clock in and out of this shift as usual.
How to search for new recurring opportunities?
Go to Recurring Jobs. Look around to see if there is a job that fits your requirements. Press on the job and then press I’m Interested. Fill in the application notes, and Submit.
How to update your availability?
Go to My schedule. Press 'Set Single Date Availability’ at the top. You can set a date, start time, and end time, and indicate whether you are available all day or not. Then Submit to save.
How to update your contact details and profile?
Go to My Profile. For your contact details, press Contact Information. For your profile, choose Profile- Regular/ Ad hoc . You can also press Edit Profile etc. to update your information.
How to message parents you are connected with?
To message parents you are connected with, go to My families. On the bottom right, press the message icon, where you can open a chat to keep in contact with parents you have matched with.
💛 Let us know if you have any questions — we’re here to support you and help you thrive with CocoRio!