App Guide for Clients 

Find information below on how to use the CocoRio app!

Where to find the app?

The app is available at the App Store for IOS users and the Play Store for Android users.

Search CocoRio Childcare to find it.

How to log in

If you already have a CocoRio account, you can log in using your usual CocoRio username and password.

If you’re new to CocoRio, you can sign up directly through the app to create an account. This will allow you to make and manage bookings, view job history, and connect with Creative Nannies.

Password and Managing Notifications

To change your password, go to My profile in the toolbar scroll to bottom and press Change Password.

To manage notifications in the toolbar go to Notifications.

How to use the CocoRio App

How to manage bookings?

To add a new booking go to Home. Press Add a Booking. Fill out the necessary details and submit.

To cancel a booking, press the booking and press Cancel Booking

How to post a long term job?

To post a long term job, go to Recurring Jobs. Press the plus sign at the bottom right corner of the screen above the message icon. Fill out the necessary details of the job and press Submit.

How to post one off or short term jobs or entertainment/ party?

Go to My Jobs. Press the plus + sign at the bottom of the screen above the message icon. Fill out the necessary information for the new job!!

How to chat to your matches/ favourite Creative Nannies?

Make sure you have notifications enabled so that you get notified of responses!

Go to My Candidates . On the bottom right, press the message icon, where you can keep in contact with your favourite creative nannies!!

How to update your personal details?

Go to the toolbar and press My profile. Press Edit Profile. You will be redirected to the CocoRio website, where you can update and edit your personal details.

💛 Let us know if you have any questions — we’re here to support you and help you thrive with CocoRio!

You can contact us via:

  • Email: info@cocorio.co.uk

  • Phone/WhatsApp: +44 7418 610 945